Privacy Policy

Last Updated: August 2026

Sulit Fiber ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (sulitfiber.com) and apply for our internet services. This policy complies with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines.

1. Information We Collect

When you apply for our services through our website, we collect personal information necessary to fulfill your request. This includes:

Personal Identification Data: Your full name.
Contact Information: Mobile phone number and email address.
Location Data: Complete service address (Building, Street, City) required for fiber installation.
Service Preferences: Your selected internet plan.

2. How We Use Your Information

We strictly use your personal information for the following purposes:

To process your broadband application and verify service coverage.
To dispatch our technical team to your location for the "Install Muna, Bago Bayad" setup.
To contact you regarding installation schedules, network updates, and customer support.
To manage your account, billing, and subscription plan changes in the future.

3. Data Protection and Sharing

We implement strict security measures to protect your personal data. We do not sell, trade, or rent your personal information to third parties. Your data is only shared with our internal technical teams and authorized third-party installers strictly for the purpose of fulfilling your broadband installation.

4. Your Rights

Under the Data Privacy Act, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion or blocking of your personal data from our system once your subscription ends.

5. Contact Us

If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact our support team at:

Email: support@sulitfiber.com
Phone: 02 7004 0576